Refund policy

You have the right to return your ordered products within 10 days of receiving the products, given that the product is unused and in its original condition. In case of exchange or return, you will pay for the return shipping, and LevelUp will not refund any shipment or payment costs.Changes/returns are not accepted on products with a discount rate of more than 50% excepted for a change in number and only based on availability.Also on the bottoms and underwear as well as the bodysuits.In case of a quality claim due to a damaged or faulty product, within 6 days from the purchase date, we will replace the product free of charge or refund what you have paid, including the shipping cost.